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Privacy Policy

Last updated: September 29, 2026

Appointments and Deposits

J Studio operates by appointment only. Book online or call or text (786) 917-0039.

A nonrefundable deposit is required to reserve an appointment and will be applied toward the cost of your service. Appointments without a deposit are not guaranteed and may be canceled.

If you cancel with the required notice, your deposit will remain as a credit on your account. You may apply it toward a future appointment, treatment, or service at J Studio.

Cancellations and Rescheduling

Please give at least 24 hours’ notice to cancel or change an appointment.

  • With at least 24 hours’ notice, your deposit may be transferred to a new appointment or remain as a studio credit.
  • An appointment may be rescheduled up to two times. After the second reschedule, the deposit will be forfeited, and a new deposit will be required to book again.
  • Deposits are nonrefundable.

Late Arrivals, No-Shows, and Late Cancellations

Please arrive on time so you can receive your full service. We allow a 10-minute grace period. If you arrive more than 15 minutes late, your appointment may need to be rescheduled to avoid disrupting other appointments. Repeated late arrivals may result in forfeiture of your deposit or a cancellation fee.

If you do not attend your appointment without notice, or you cancel less than 24 hours before your scheduled appointment, you will be charged 50% of the scheduled service total. Any deposit associated with a no-show or late cancellation will be forfeited and cannot be applied toward a future appointment.

Product and Retail Policy

All retail product sales are final. For sanitation and safety reasons, opened, used, or tampered products cannot be returned or exchanged.

Damaged or Defective Products

If a product is damaged or defective, please notify us within seven days of purchase. We will evaluate the issue and provide an exchange if the product is deemed defective.

Product Reactions

Individual results may vary. We cannot provide refunds for personal skin reactions, product preferences, or changes in skincare goals. Please discuss any allergies, sensitivities, or concerns with your provider before purchasing a product.

Studio Etiquette

To help everyone enjoy their visit, please:

  • Keep cell phones on silent.
  • Keep conversations and noise at a level that respects other clients.
  • Bring children or additional guests only when necessary and approved in advance.

J Studio Beauty reserves the right to refuse or discontinue service when an individual’s behavior is disruptive, inappropriate, abusive, or interferes with the comfort or safety of clients or staff.